Privacy Policy

The Gourmet Honey (collectively ā€œMerchant Store Nameā€, ā€œweā€ and ā€œdata controllerā€) respects your personal data. We ensure that your personal information is protected when using our website
or placing online orders.

The Gourmet Honey provides goods and services to you and acts as the data controller of the personal data provided at the time of ordering.

The Gourmet Honey’s Privacy Officer can be reached via the contact form at the bottom of this page.

This privacy policy describes how we collect, use and share your personal information when you visit or shop at the-gourmet-honey.sumupstore.com (the ā€œSiteā€).

At our site, we collect two types of data: Order Data and Device Data.

Order Data is the information we collect when you make a purchase or an attempt to make a purchase. This includes your name, billing address, shipping address, payment information (such as your credit card number), email address, and phone number.

Device Data is the information we automatically collect when you visit our site. This includes details about your device, such as your web browser, IP address, time zone, and any cookies installed on your device. We also collect information about the pages you visit, the products you view, and the websites or search terms that led you to our site.

We use different technologies to gather device data, including cookies, log files, web beacons, tags, and pixels. Cookies are data files that are placed on your device or computer, which contain an anonymous unique identifier. If you want to learn more about cookies and how to disable them, you can visit http://www.allaboutcookies.org. Log files track your actions on the site and collect data such as your IP address, browser type, ISP, referring/exit pages, and date/time stamps. Web beacons, tags, and pixels are electronic files that record data related to browsing the website.

We collect Order Data to fulfill orders placed through our website. This includes managing your payment details, arranging delivery, and providing invoices and order confirmations. We also use this data to communicate with you and to screen orders for potential risks or fraud. If you prefer, we will provide you with information or ads about our products or services.

We process your data to fulfill our contracts with you, such as when you place an order on our website. We may also use it to enforce our legitimate business interests listed above.

We collect Device Data to help screen for potential risks and fraud, including your IP address.

Additionally, we use this data to improve and optimize our website. For example, we analyze how our customers browse and interact with the website and measure the success of our marketing and advertising campaigns.

We may share your personal information with third parties in order to use it as described above.

For example, we use SumUp to operate our online store and Google Analytics to understand how our customers use the website. You can find more information about how Google uses your personal data at https://www.google.com/intl/en/policies/privacy/, and you can opt out of Google Analytics at https://tools.google.com/dlpage/gaoptout.

We may also share data with contracted service providers who support parts of our business. Our
contracts stipulate that these service providers can only use your data in connection with the services they provide to us, and cannot use it for their own benefit or that of others.

Finally, we may share your personal information to comply with applicable laws and regulations, to respond to lawful requests for information such as subpoenas and search warrants, or to protect our rights.

We may need to transfer the personal information we collect about you to third parties who work on our behalf and are located in countries outside of the European Economic Area (EEA). These other countries may not have the same level of data protection as the EEA. However, we will continue to collect, store, and use your data in accordance with our data protection policy and relevant data protection legislation. We take steps to ensure that the data is only shared with organizations that provide an adequate level of data protection in accordance with applicable data protection legislation. Additionally, satisfactory contractual arrangements are in place with these parties to ensure adequate data protection.

If you are subject to the General Data Protection Regulation (GDPR), you have certain rights
related to your personal data. You can access the personal data stored about you and request
modifications, updates, or deletion of your personal data. You can also request that the processing of your data be terminated, object to exclusively automated data management and profiling activities, limit the processing of your data, or request the transfer of your data to a third party under certain circumstances. If you want to exercise any of these rights, please contact us using the contact details provided.

If your data processing is based on your consent, you have the right to withdraw your consent at any time. You can do this by notifying the data protection officer at the address provided.

To exercise your rights, you can contact us using the contact form at the bottom of this page.

Additionally, you have the right to file a complaint with the competent data protection authority.

You can find the competent authority of each country on the relevant website of the European Commission at http://ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080.

Data Retention:
When you place an order through our website, we will retain your order data for as long as it is necessary to provide our services to you or as required by law. Once this period is over, your personal data will be deleted.

Changes:
We may update our privacy policy periodically to reflect changes in our practices or due to operational, legal, or regulatory reasons.

Contact:
If you have any questions regarding our privacy practices or would like to make a complaint, please feel free to contact us using the contact form at the bottom of this page.