Privacy Policy

The Functional Fine Foods Ltd. (collectively “Store Name of Merchant”, “we” and “Data Controller”) respects your privacy. We ensure that your personal information is protected when you use our website or place an order online.
The Functional Fine Foods Ltd. provides goods and services to you and acts as a data controller of the personal data you provide when placing an order.
The Functional Fine Foods Ltd.’s Data Protection Officer can be contacted via the contact form at the bottom of this page.
This Privacy Policy describes how we collect, use and share your personal information when you visit or make a purchase from the-gourmet-honey.sumupstore.com (the “Site”).
The personal information we collect

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address and telephone number. This information is called “Order Information”.
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone and some cookies installed on your device. In addition, when you browse the Site, we collect information about each website or product you visit, which websites or search terms brought you to the Site, and information about how you interact with the Site. This automatically collected information is called “Device Data”.

We collect Device Data using the following technologies:
– “Cookies” are data files that are placed on your device or computer and often contain an anonymous unique identifier. For more information about cookies and how to disable cookies, please visit http://www.allaboutcookies.org.
– “Log files” track your activity on the Site and collect information including your IP address, browser type, Internet Service Provider, referring/exit pages and date/time stamps.
– “Web beacons”, “tags” and “pixels” are electronic files that are used to record information about your browsing of the Site.

How do we use your personal information?

We generally use the Ordering Information we collect to fulfill orders placed through the Site (including processing your payment information, making arrangements for shipping, and providing invoices and/or order confirmations). We also use Ordering Information to:
– Communicating with you;
– Filtering Orders to identify potential risks or fraud; and
– Providing you with information or advertising about our products or services, if it is in accordance with the settings you have provided.

We process your information in order to perform our contracts with you (for example, when you place an order through the Site) or otherwise to pursue our legitimate business interests listed above.

We use the Device Data we collect to help us detect potential risks and fraud (in particular your IP address) and more generally to improve and optimise our Site (for example, to provide analytics about how our customers browse and interact with the Site and to measure the success of our marketing and advertising campaigns).


Sharing personal data

We share your personal information with third parties to enable us to use your personal information as described above. For example, we use SumUp to operate our online store. We also use Google Analytics to understand how our customers use the Site – you can read more about how Google uses your personal data here: https://www.google.com/intl/en/policies/privacy/ You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We may share information with contracted service providers who support parts of our business. Our contracts stipulate that such service providers may use your information only in connection with the services they provide to us and may not use it for their own benefit or for the benefit of others.

Finally, we may share your personal information in order to comply with applicable laws and regulations, to respond to subpoenas, search warrants and/or other lawful requests for information we receive, or to otherwise protect our rights.


International transfers of data

We may transfer information we collect about you to third parties acting on our behalf that are located in countries outside the European Economic Area (“EEA”) or countries that are deemed by the European Commission to have adequate data protection. These other countries may not provide the same level of protection for the information we collect about you. However, we may still occasionally collect, store and use your data in accordance with this Privacy Policy and applicable data protection laws. We will ensure that we only share data with organisations that provide an adequate level of protection for the data in accordance with applicable data protection laws and that we have satisfactory contractual arrangements in place with those parties.


Your rights

Where the General Data Protection Regulation (GDPR) applies to you, you have the right to access the personal data we hold about you and to request that your personal data is amended, updated or deleted, to request that we stop processing your data, to object to processing and profiling activities that are solely automated, to request that we restrict the processing of your personal data and/or to request the transfer of your data to third parties (data portability) in certain circumstances. To exercise this right, please contact us using the contact details below.

You have the right to withdraw your consent to the processing of your data at any time if the processing is based on your consent. You can do this by notifying the Data Protection Officer at the address provided.

If you wish to exercise the rights set out above, you can contact us using the contact form at the bottom of this page.

You also have the right to lodge a complaint with the competent data protection authority.
The competent authority in each country can be found on the relevant European Commission website: http://ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080


Data retention

When you place an order through the Site, we will retain your Order Data for as long as necessary to provide you with the services we provide or as required by applicable law. After this period, your personal data will be deleted.


Changes

We may update this Privacy Policy from time to time to reflect, for example, changes in our practices, but changes may also be made for other operational, legal or regulatory reasons.


Contact

To learn more about our privacy practices, if you have questions, or to make a complaint, please contact us using the contact form at the bottom of this page.